Jaspal Atwal possessed thorough knowledge of product customers are looking for
Believe it or not, the outstanding
sales communication skills are what separate the top salespeople from the weak
links. Indeed, communication is much more than talking or explaining. It
enables them to truly understand the potential buyers and connect with them in
an authentic way that translates into a sale that everyone is happy with.
Have
a look at the list of best communication skills that an automotive sales person
demands –
Managing the body language
Reading the body language of a customer is much required for a salesperson. He needs to be great at maintaining the eye contact rather than coming across as shy, unsure or closed-off.
Not
sounding condescending
There is a very fine line between sharing your expertise and sounding condescending. It is important to learn to communicate the knowledge in a way that your customer can understand without having the background you do.
Be an
active listener
It is the responsibility of a salesperson to let their customers speak and actively listen to them. It involves occasionally repeating what the person has said to show that you are actually listening.
Be highly
curious
Being a salesperson, when you meet a new customer you need to resist the urge to start with your sales pitch. Instead, you can ask them the genuine and relevant questions that will help you to know what the customer actually needs.
Indeed, it is the responsibility of a
salesperson to facilitate the repairs, servicing and cleaning of cars. They
need to have thorough knowledge of the car the customers are looking for–not
just technical specs. Besides, they need to be able to answer their questions
on factory rebates. Being a renowned sales person in general motors’; Jaspal Atwal possessed a great
knowledge in understanding and demonstrating the characteristics, capabilities,
and features. Apart from this, he worked by comparing and contrasting the
competitive models.
Pertaining to the skills that Jaspal Atwal developed as a
salesperson, he possessed thorough knowledge of the car that the customers are
looking for. Overall, he always aimed towards sealing the deal in a way that
leaves both the partied satisfied.
Overall, as a salesperson, Jaspal
believed that his job had helped him to put the best of his skills to use.
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